4th August 2020
Here at Deeside Classic Campers the safety of our customers and staff during the Covid-19 outbreak is paramount for your VW campervan hire. For your peace of mind we are officially certified through Visit Scotland as “Good to Go!” – COVID-19 compliant. With strict guidelines in place we have introduced an extra thorough cleaning and disinfecting policy during Covid-19 to minimise contamination. Because of this it will ensure everyone is safe and healthy.
Our Policy for the general cleaning of our campervans has not changed. Our general cleaning covers the whole vehicle, inside and out. In addition our staff wear gloves and masks to minimise contamination, most importantly protecting everyone’s health.
Firstly, all our rental VW campervans receive a thorough airing and deep clean with a powerful disinfectant detergent using British Standard (BS EN 1276) cleaning products. Secondly to ensure that no viruses can be passed to other customers, special attention goes to all surfaces. Emphasis goes to door handles, light switches, rearview mirror, steering wheel and gear stick. This also includes all water containers and plumbing. Furthermore, fine detail includes gas bottle connectors and campervan ignition keys. Throughout this procedure our staff wear full cleaning protective clothing.
Following on the campervan stays sterile until you collect it.
All optional extras, tables, chairs, and canopies are also disinfected and cleaned. Awnings undergo a further disinfecting process using a decontamination fogging unit. All together permeating the entire vehicle, including the ventilation system.
To promote regular hand washing we provide disinfectant soap and hand sanitisers in our campervans. In addition towels and dish cloths come as standard. Without doubt this helps to stop the virus from spreading.
This is the exciting bit! ….
You will be given a time to collect your campervan. Staggering collection times basically gives you time to get to know how things work and to ask any questions.
You can leave your car at our premises for the duration of your road trip. Just park your car next to the campervan and we will meet and welcome you there. Our staff will wear a face mask and surgical gloves adopting a 2 metre distance at all times. Likewise we ask our customers to wear a face mask too and we will offer hand sanitiser for extra protection. Following on you can load your bags into your VW campervan and park your car in a space allocated to you.
Your campervan keys will have been disinfected and placed in a polythene sealed bag for you. We will put your car keys into another bag and lock them in our safe.
Our office enables 2 customers to enter with their documentation. With our customers’ safety in mind, a plastic partition provides protection throughout the process.
It’s time to wave you off!
If you would like some travel inspiration, check out our “Adventures” page. Alternatively we can plan a bespoke route for your trip, just give us a shout!
We hope you all have a fab time and we look forward to hearing all about your exploring stories! …